How to Report Abusive Accounts on Twitter for Cyberbullying

How to Report Abusive Accounts on Twitter for Cyberbullying

By default, Twitter is like a large public shouting match. Anyone can join any conversation, and this can cause some issues. Twitter strives to provide an environment where people can feel free to express themselves, but if abusive behavior happens, they want to make it as easy as possible to report the offensive content. For efficiency, multiple Tweets can be included in the same report.

Note: For specifics about Twitter’s abusive behavior policy, please read the Twitter Rules and Terms of Service.

How do I file a report that a Tweet or an account is abusive?

Anyone can report abusive behavior directly from a Tweet, profile, or Direct Message.

To report a Tweet:

  1. Navigate to the Tweet you’d like to report on twitter.com or from the Twitter for iOS or Android app.
  2. Click or tap the  icon.
  3. Select Report.
  4. Select It’s abusive or harmful.
  5. Next, we’ll ask you to provide more information about the issue you’re reporting. We may also ask you to select additional Tweets from the account you’re reporting so we have better context to evaluate your report.
  6. We will include the text of the Tweets you reported in our follow-up emails and notifications to you. To opt-out of receiving this information, please uncheck the box next to Updates about this report can show these Tweets.
  7. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.

Report a Tweet on Twitter

To report an account:

  1. Go to the account profile and click or tap the gear icon  (iOS), or tap the overflow icon  (on twitter.com and Android).
  2. Select Report.
  3. Select They’re being abusive or harmful.
  4. Next, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select Tweets from that account so we have better context to evaluate your report.
  5. We will include the text of the Tweets you reported in our follow-up emails and notifications to you. To opt-out of receiving this information, please uncheck the box next to Updates about this report can show these Tweets.
  6. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.

Note: You can report an account that you have blocked or that has blocked you. Go to that account’s profile and click or tap the gear icon, or tap the overflow icon and then select Report.

How to report an individual message or conversation

  1. Tap the Direct Message conversation and find the message you’d like to report.
  2. Tap and hold the message. Select Report message from the pop-up menu. (To report the entire conversation, tap on the more icon  then select Report conversation.)
  3. If you select It’s abusive or harmful, we’ll ask you to provide additional information about the issue you’re reporting. We may also ask you to select additional messages from the account you’re reporting so we have better context to evaluate your report.
  4. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.
    Note: Additionally, you have the option of reporting a conversation from a group message.

You can also use this form to report abusive Tweet behavior.

What should I do if I receive a violent threat?

You can report Tweets, profiles, or Direct Messages directly to Twitter (see above). Twitter may take action on the threatening Tweet, Direct Message, and/or the responsible account.

However, if someone has Tweeted or messaged a violent threat that you feel is credible or you fear for your own or someone else’s physical safety, you may want to contact your local law enforcement agency. They can accurately assess the validity of the threat, investigate the source of the threat, and respond to concerns about physical safety. If contacted by law enforcement directly, Twitter can work with them and provide the necessary information for their investigation of the threat. For Tweet reports only: You can get your own copy of your report of a violent threat to share with law enforcement by clicking Email report on the We have received your report screen.

What happens after I submit a report?

After you submit a report, you will see a confirmation message from Twitter alerting you that they received your report (it may take up to 24 hours before you see a message). They will review the reported account and/or Tweet(s), and/or Direct Message(s). If they determine that the account, and/or Tweet(s), and/or Direct Message(s) are in violation of their policies, they will take action (ranging from a warning to permanently suspending the account). You will receive a follow up from Twitter if they need more information from you, or when they take action on the reported account, and/or Tweet(s), and/or Direct Message(s).

Note: Additionally, you will receive an in-app notification if an action is taken on an account that you recently reported. This action may or may not be related to your report.

Why can’t Twitter block an account from making new accounts?

IP blocking is generally ineffective at stopping unwanted behavior, and may falsely prevent legitimate accounts from accessing the service.

IP addresses are commonly shared by many accounts in a variety of locations, meaning that blocking a single IP may prevent a large number of unconnected accounts from logging in to Twitter. In addition, IP addresses are easy to change and blocks can be easily circumvented by logging in from a different location, a third-party service, or one of many free websites or applications.

Can Twitter give me another account’s information?

Per their Privacy Policy, Twitter does not release account information except as required by valid legal process. If you are working with the police or your lawyer, they will be able to help you with the appropriate and correct legal process for obtaining such information. If Twitter is contacted directly by law enforcement, they can work with them and provide assistance for their investigation. You can point law enforcement officials to their Guidelines for Law Enforcement.

See full source: https://help.twitter.com/en/safety-and-security/report-abusive-behavior

2018-06-19T07:14:28+00:00